Service Center Specialist

River Run is a shared services organization that supports banking affiliates, Newburyport Bank and Pentucket Bank. Together, we shape the evolution of community banking through innovation and strong partnerships, while preserving the personalized service our customers value. Here, you will discover opportunities for professional growth, make a meaningful impact in your local community, and join a team that champions integrity, collaboration, and continuous progress. This is community banking, evolved.

We are seeking a Service Center Specialist to deliver exceptional service to both new and existing customers through various channels, including phone, email, chat, ITMs (Interactive Teller Machines), and more.

This position requires an individual who can embrace technology and thrive in a dynamic and fast paced environment. The ideal candidate will be customer service and team driven, adaptable and able to leverage emotional intelligence to maintain positive customer relations.

If you are interested in this position and/or would like to apply, please follow this link!