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Savory Insights Announces Secret Shopper Service

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November 22, 2016

NEWBURYPORT, MA:  Savory Insights, a Newburyport-based brand-building advisory announces their “secret shopper” service. Retailers, restaurants, hospitality and event planners gain immediate feedback on customer experience from a branding and consumer behavior expert.  Timed for the holidays to positively impact business, this service is designed to authentically reflect how a brand comes to life in the marketplace.  This service allows owners to understand what their customer experience is – and to make swift adjustments to enhance patron experience, increase awareness and build loyalty.

Founder Dorene Olsen offers this service in response to helping businesses build their brand and stand out in the marketplace.  “We make it manageable and affordable, knowing many businesses only need a few hours of marketing monthly to keep or build momentum.” When a business inserts customer based responsive marketing practices from a brand specialist, there is time and energy saved while making an impactful connection to the patrons they serve.  “Today’s shopping needs to be a meaningful and easy experience. Our secret shopper service offers compelling real-time feedback and often results in expanded revenue opportunities” shares Olsen.

Savory Insights brings more than 20 years of experience in branding, consumer insights and behavior, products, packaging, design, merchandising and visual strategy - turning insights into actionable, relevant solutions that resonate.  For more information contact Ms. Olsen at 978. 387. 8028 or email .
Dorene Olsen, Brand Builder / Owner