38R Merrimac Street, Newburyport, MA  01950  |  978.462.6680  |

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Listing Coordinator

The Fruh Team, Keller Williams
Job Description
Listing Coordinator 
The Fruh Team, Keller Williams - Newburyport, MA 01950 
$18 - $20 an hour - Full-time, Contract
We are currently looking for a Listing Coordinator to join one of our top real estate teams. If you are detail-oriented, have a passion for real estate, and are good with people, look no further!
The Listing Coordinator works closely with the lead listing agent to ensure a smooth listing process, proactively follow up with clients, take ownership with listing servicing, coordinate with all parties inside the listing and ensure 5-star service at every step along the way.
  • Provide 5-STAR fiduciary service to all sellers from the time their home goes on the market until the home goes under contract including:
  • Proactive communication with sellers on a regular basis, including progress reports
  • Updates to lead agent on the progress of all seller contract and advisement when issues arise or lead agent involvement is required
  • Post transaction follow up to ensure 5-star service was delivered
Specific Duties Include:
Client Care
  • Serves as first point of contact for potential and existing listings clients
  • Schedules and confirms all listing appointments and prepare and sends pre-listing documentation
  • Prepares follow up post listing appointment and updates team on status
  • Provides listing appointment follow-up to obtain signatures and keys and schedule property walk through prior to photos
  • Schedules and attends all appointments with client including photography, staging showings and inspections
  • Provides frequent communication and feedback to listing client from pre-listing to closing including showing and open house feedback
Listing Coordination
  • Prepares documents for listing appointments
  • Prepares CMAs for review with Lead Agent
  • Sends handwritten thank you card to follow up post appointment
  • Follows up with Lead agents on status of listings
  • Meets photographer and stager as requested by Listing Agent
  • Takes photos for coming soon & notifies team for coming soon advertising
  • Notifies team for just listed and just sold advertising
  • Reviews accuracy of MLS listing sheets and printed materials
  • Reviews all coming soon, just listed and just sold advertising
  • Confirms special showing instructions, confirm lock box location and combination
  • Obtain room measurements and listing details
  • Confirm listing price with lead agent and communicates to team
  • Reports weekly to Lead Listing Specialist and all Listing Agents on coming soon listings; currently listings including needed price drops, open houses, showing feedback; 90-day forecast and current List-to-Sale Price and Days-on-Market stats.
  • Prepare lead agent for 21-day pricing review
  • Coordinates open houses with buyer agents, transaction manager and advertising team
  • Collect and submit deposits to Topsfield
  • Requests recommendations and reviews post transaction
Systems and Process Responsibilities
  • Reviews accuracy of all listing information (property data, clients, etc.) into CRM per our Standard Operating Procedure.
  • Reviews and revises current listing processes in the Standard Operation Procedure with Direction of Operations approval.
Additional Responsibilities
  • Reports on Listing Divisions activity at weekly team meeting
  • Participates in quarterly team building and annual business planning activities
  • Reads assigned books, articles, etc
  • Prepare and send 4-1-1 to DoD and attend 30-minute weekly coaching with Director of Operations.
  • Participate in Market Center events/trainings
Job Requirements
  • 2+ years experience in the real estate industry
  • Knack for building strong client relationships
  • Ability to listen to clients’ needs
  • Ability to collaborate with other team members
  • Strong problem solving skills
  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Energetic and confident
  • Real estate license required to perform duties of the position. If not already obtained, required within 30 days of starting the position.
Compensation: Base + Bonus
Job Type: Full-time
Salary: $18.00 to $20.00 /hour
Required experience:
  • Administrative Skills: 2 years
Contact Information
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